Updated 21 Aug 2026
A booking is confirmed when the desk agrees the vehicle class, dates, pickup point, and quote with you. Exact inclusions (fuel, overtime, waiting) are those written on your quote—not generic website copy.
What a booking covers
Unless stated otherwise, rentals are chauffeur-driven. You receive a vehicle class suited to passenger count (subject to availability) and a professional driver for the agreed window.
Changes before pickup
Route, time, or vehicle changes should be shared as early as possible on phone or WhatsApp so the desk can reconfirm availability and any price impact.
Customer responsibilities
Provide accurate passenger count, luggage needs, and contact numbers. Be ready at the agreed pickup point. Follow local traffic and safety guidance from the driver.
Related pages
Jinia Enterprise
40/2, Unicorn Plaza (Level-2), Shop-9,10, Gulshan, Dhaka 1212, Bangladesh